Privacy policy

PRIVACY POLICY

2. DATA CONTROLLER
The controller of your personal data is:
MB "TOP Baterija"
Company code: 306247010
Address: J. Tumo – Vaižganto 8-28, Mažeikiai, Lithuania
Email: info@topbaterija.lt
Phone: +370 612 70646

3. WHAT DATA DO WE COLLECT AND WHY?
We collect and process only the data that is necessary to conduct trade:

• For purchasing purposes (Conclusion and execution of the contract):

  • Data collected: Name, surname, phone number, email address, delivery address.

  • Why: To process your order, issue an invoice, and deliver the goods.

• For payment purposes:

  • Data collected: Bank account number, payment information.

• For direct marketing purposes (Newsletters):

  • Data collected: Email address.

  • Condition: Processed ONLY with your separate consent (e.g., by subscribing to the newsletter). You can opt-out at any time.

4. DATA RETENTION PERIODS

• Purchase data and invoices: Stored for 10 years from the date of invoice issuance (mandatory under the accounting laws of the Republic of Lithuania).

• Marketing data: Stored for 2 years or until you withdraw your consent.

• Inquiry data: If you contact us via email, correspondence is stored for up to 1 year to ensure quality service.

5. WHO DO WE SHARE YOUR DATA WITH?
We do not sell your data. We transfer it to third parties only to the extent necessary to fulfill your order:

1. Courier services (LP EXPRESS, Smartpost, Bus parcels) – to deliver the goods to you.

2. Payment institutions (e.g., "Paysera", electronic banking systems) – to process the payment.

3. State institutions (e.g., State Tax Inspectorate) – only when required by the laws of the Republic of Lithuania.

6. YOUR RIGHTS
Under the GDPR, you have the following rights:

• Right to know: To receive confirmation if we are processing your data and to access it.

• Right to rectification: To request the correction of inaccurate personal data.

• Right to be forgotten (Erasure): To request the deletion of your data (unless it contradicts legal obligations, e.g., the duty to keep invoices).

• Right to object: To opt-out of direct marketing communications.

To exercise these rights, please email us at info@topbaterija.lt. We will respond within 30 days.

7. COOKIES
Our website uses cookies – small text files saved in your browser.

• Essential cookies: Necessary for the shopping cart and website functions to work. You cannot purchase items without them.

• Analytical cookies (e.g., Google Analytics): Help us understand how many visitors visit the site. This data is anonymous.
  When you visit the site for the first time, you can choose which cookies to accept. You can change your choice at any time in your browser settings.

8. FINAL PROVISIONS
This privacy policy may be updated. Last update date: 2025-12-21.
If you have questions regarding data protection, please contact: info@topbaterija.lt.