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Privacy policy
PRIVACY POLICY
1. GENERAL PROVISIONS
This privacy policy governs the principles of collection, processing, and storage of personal data of the e-shop topbaterija.lt (hereinafter – "the Store") and its customers (hereinafter – "You", "the Buyer"). We respect your privacy and commit to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the laws of the Republic of Lithuania.2. DATA CONTROLLER
The controller of your personal data is: MB „TOP Baterija“ Company code: 306247010 Address: J. Tumo – Vaižganto 8-28, Mažeikiai Email: info@topbaterija.lt Tel.: +370 612 70646
3. WHAT DATA DO WE COLLECT AND WHY?
We collect and process only the data necessary for commercial operations:
For the purpose of purchase (Conclusion and execution of the contract):
Data collected: First name, last name, phone number, email address, delivery address.
Why: To process your order, issue an invoice, and deliver the goods.
For payment purposes:
Data collected: Bank account number, payment information.
For direct marketing purposes (Newsletters):
Data collected: Email address.
Condition: Processed ONLY after receiving your separate consent (e.g., by subscribing to the newsletter). You can opt-out at any time.
4. DATA RETENTION PERIODS
Purchase data and invoices: Stored for 10 years from the date the invoice was issued (as required by the Law on Accounting of the Republic of Lithuania).
Marketing data: Stored for 2 years or until you withdraw your consent.
Inquiry data: If you write to us via email, the correspondence is stored for up to 1 year to ensure quality customer service.
5. TO WHOM DO WE TRANSFER YOUR DATA?
We do not sell your data. We transfer it to third parties only to the extent necessary to fulfill your order:
Courier services (LP EXPRESS, Smartpost, Autobusų siuntos) – to deliver the goods to you.
Payment institutions (e.g., "Paysera", e-banking systems) – to process the payment.
State institutions (e.g., VMI) – only in cases where required by the laws of the Republic of Lithuania.
6. YOUR RIGHTS
According to the GDPR, you have the following rights:
Right to know: To receive confirmation of whether we process your data and to access it.
Right to rectify: To request the correction of inaccurate personal data.
Right to be forgotten: To request the deletion of your data (provided it does not conflict with legal obligations, such as the duty to store invoices).
Right to object: To opt-out of direct marketing messages.
To exercise these rights, please contact us via email: info@topbaterija.lt. We will respond within 30 days.
7. COOKIES
Our website uses cookies – small text files stored in your browser.
Strictly necessary cookies: Required for the shopping cart and website functions to work. Without them, shopping is not possible.
Analytical cookies (e.g., Google Analytics): Help us understand how many visitors come to the site. This data is anonymous.
Upon your first visit to the site, you can choose which cookies to accept. You can change your choice at any time in your browser settings.
8. FINAL PROVISIONS
This privacy policy may be updated. Last update date: 2025-12-21. If you have questions regarding data protection, please contact: info@topbaterija.lt.